Refund Policy

Last Updated: 25/05/2026

At Buzzmio, customer satisfaction comes first. We work hard to deliver a reliable, high-quality service that lives up to what you expect when you order.

Please read this refund and retention policy carefully before you place an order. By making a purchase, you agree to the terms below.

30-Day Money-Back Guarantee

We back every purchase with a 30-day money-back guarantee. If you're not satisfied with your order, contact our support team within 30 days of your purchase date to request a refund. Include your order details and a short note explaining the issue so we can review it quickly.

Refunds are not available in these cases:

• Delays caused by factors outside our control
• Orders that have already been fully completed and delivered
• Violations of our Terms of Service or misuse of our Services
• Free credits, trial offers, or promotional Services

Retention and Warranty Guarantee

We've got you covered if you lose any followers, likes, views, or other engagement after delivery. We provide free replacements for 60 days from your purchase date. Just contact our support team with your order details and we'll start the replacement.

Please note: this guarantee does not cover losses caused by changes made by the social media platforms themselves, account suspensions, or other external causes beyond our control.

Order Cancellation

You can request to cancel an order as long as we haven't started processing it yet. To give yourself the best chance, contact us as soon as possible after placing the order. Once processing has begun, the order can no longer be canceled.

How the Refund Process Works

• Contact support with your order number and a clear explanation of why you're requesting a refund.
• Our team reviews your request and lets you know the outcome within 3 to 5 business days.
• If approved, the refund goes back to your original payment method, generally within 7 to 10 business days, depending on your bank or payment provider.

How to Contact Customer Support

If you have any questions or run into any problems, please reach out. Our team is happy to help.